![]() If you ask or call for an appointment, we will direct you to the Book Appt. The Elation Passport Patient Portal has an Appointments option when starting a new message, but it has too many limitations at this time. ![]() ![]() button on the Home Page or the navigation link at the top right). When I corresponded with Elation support, they said this is something they are aware of and plan to adjust eventually, but have no specific date or timeline for it.Scheduling, Paying for, and Attending AppointmentsĪppointments are easily scheduled online (see the Book Appt. It seems uniquely stupid and like something they should have considered as soon as they created it, if they are trying to become a revolutionary communication tool for the medical industry as a whole. In the online portal, you can simply choose which medical group you are looking for and it will switch you to seeing communications from and with them. Unfortunately, ElationPassport has one astonishingly terrible limitation: you can’t be connected to more than one practices! That means if you have, say, two or three separate offices (ex: your pcp, your ob/gyn, your ENT doctor) that ALL use passport, ElationPassport will allow you access to one of those offices, but none of the others. I’d like to see that attachments kept in a repository where I could go find them easily to reread.Įlation is trying to be a user-friendly and modern portal for correspondence between patients and our doctors. I also can’t reach out to the front office staff - this means I have to call in or go through my doctor to talk to them - that’s a waste of her time & my time.ĥ. My only choice is my primary doctor - but I see a different doctor in the office and I can’t reach out to get directly. I’d like to be able to choose which person I am responding to. ![]() Is like to see a reply option to emailsĤ. I’d like to see it support FaceID and a third party 2-factor authenticator like Authy, Google, or Microsoft.ģ. Does not support FaceID and doesn’t support any other authentication. Assuming that’s true, I need that limit greatly expanded, and a display of characters used vs available.Ģ. I expect that there is a hidden limit on the message size. If I break up my message into several chunks, it goes through. My big complaint here: it gives you a generic failed to send error but doesn’t tell you why. ElationPassport seems to have a limit on the message size. I love the convenience of ElationPassport the ease of communication with my doctor is awesome.ġ. I would think it would be difficult for a primary care doctor to properly treat a patient without all of the information on that patient’s health from all of the specialist the patient has seen. I personally believe that All specialized doctors should at least be reporting to a patient’s primary care doctor, so that doctor has a whole picture of what’s going on with their patient. This would then truely be doctor’s coming together as a team for the benefit of the patient. I’m not sure what role HIPPA plays in all of this but it seems to me, if the patient gives each doctor permission, it should work out ok. ![]() In order for doctor’s to truly converse or exchange notes or health summary on a patient is for all of the portals to exchange information on the patient, provided the patient give permission for the portals to talk to each other. But as pointed out in other reviews, every medical practice has it’s own patient portal and none of them interact with the other. ![]()
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